Terms And Conditions

These terms of use are a legal contract between the user and MOBI, in order to guide the installation and use of the MOBI mobile application, as well as access and use of all services provided through or activated by the application.

Please read carefully as this document includes limitations of liability, as well as disclaimers of warranty and other terms that affect your legal rights. If you do not agree with these terms, or if you do not have the ability or authority to agree to these terms, do not install, use the mobile application or access the services.

1. Changes to these Terms

We may change any part of these terms by adding, excluding or varying their content. These changes can be made at any time and from time to time, at our discretion.

We will notify you of the proposed change by publishing an amended version of these terms with a new version number.

If you do not agree with any changes, you can terminate these terms by uninstalling the application and stop using the services at any time. By not uninstalling the application and stop using the services during this period, it is considered that you have accepted the changes proposed for its continued use.

2. MOBI services

To get the most out of the app, it is important to understand our role in providing services.

  • Blue and white taxi (candongueiro), Moto-taxi, Small car (cute neighborhood) and Professional Taxis (reserved for the private taxi service).

Each of the aforementioned services carry out certain routes, which can be fixed (point-to-point determined by the driver) or free (point-to-point determined by the passenger).

Blue and white taxis take fixed routes. Moto-taxis, small cars and professional taxis, on the other hand, can take fixed or free routes.

In all cases, our ability to provide all service functions requires a stable data connection and access to local services, such as GPS. If your phone’s ability to access data via wireless networks or the Internet is compromised, services may be delivered in an incomplete, slow, inaccurate or non-existent manner.

These connectivity problems can arise from several sources, ranging from physical interference, power outages and errors by telecommunications providers. Your ability to effectively use the application or services may be compromised without MOBI’s fault, and we cannot accept any responsibility for any problems or damages that may occur.

The services also depend on your device. If your device is damaged or is not compatible with the app (including updates to the app) if you have disabled the permissions on which the app depends to provide all functionality of the Services (such as location sharing, gallery access, enabling notifications, etc.), your ability to effectively use the application or services may be compromised without MOBI’s fault, and we cannot accept any responsibility for any problems or damages that may occur.

3. Access to services

We do not sell the app or any intellectual property contained in the app. Instead, you may be licensed to download a single copy of the application on each of your devices.

Subject to your compliance with these terms, and while we make services available through the application, you receive a limited, revocable, non-exclusive and non-transferable right to use the services through the application. For added security, this does not include any right to directly access the software, database, algorithms or data that feed the services and the application, nor any right to obtain a copy of the source code or architecture.

Our role is to provide the application and services. As explained in the previous section, we cannot control or accept any responsibility for any other problems. Your right to use under these terms is a personal and not a commercial right. It does not extend to third parties, nor to commercial activities, nor is it a company-wide right.

4. MOBI notices

MOBI may send notices by means of general notifications to your e-mail address, to your mobile phone via SMS or notifications sent to the MOBI application or by written communication sent to the address indicated in your account.

You can notify MOBI through the application, communication through the email address geral@mobi.co.ao or make written communication to MOBI’s address: Rua D, Travessa 5, Talatona, Luanda.

a ) Prohibited uses and activities

When installing the application and using the services, you must comply with all established laws and regulations.

When installing the application and using the services, you must not:

(i) decompile, disassemble, reverse engineer, investigate or access any part other than the application’s user interface; (ii) circumvent any limitations that we impose on the use of the application or services; (iii) use or display the application in a way that allows information to be derived about services that were not intended to be made available to users; (iv) circumvent any security features or technological protection measures incorporated into the application; (v) automate access to the application or services, including, without limitation, the use of robots or other similar devices; (vi) try to install the application or access the services after being banned by us.

b )Termination without just cause

We may terminate these terms without cause and without notice if we choose to stop the application, the services or both. You can terminate these terms without cause, uninstalling the application and stop using the services.

c )Changes

These Terms can only be changed or suspended following the procedure set out in clause 1 above.

No other amendment or suspension is valid, and no intended waiver can be made against us unless the waiver follows the procedure for an amendment set out in clause 1.

d )Language

The user and MOBI agree that these terms and all related documents are written in the Portuguese language. The parties present previously recognize the present content and the documents that connect smooth records in the Portuguese language.

e ) Privacy

For more information on how we collect, use and disclose personal information, see our privacy policy.